What can we help you with?

How do I contact customer service?

Click the Contact button on the left of the Account Dashboard to contact your parking operator.

How do I completely terminate my Account at this location?

Either click the Stop Parking link on your Account Dashboard, or edit your Account and enter a value into the Last Day to Park field.

How do I terminate a Parker from my Account?

From your Account Dashboard, click the Update link beside "Active Parkers" to see the Parker List. Edit the Parker you want to terminate, and enter a date in the Last Day to Park field.

How do I unterminate a Parker from my Account?

Contact your local parking operator, so they may reinstate the Parker.

How can I move to a different parking location?

First, use the Find Parking link at the top of the screen to sign up for parking in a different location. Then terminate your Account in the current location.

Why do I see multiple Accounts when I log in?

If you have Parkers in more than one Location, or you used to park in a different location, you may pick which Account you want to work on. After you have been terminated with no balance for a few months, that Account will disappear.

How do I change my password?

Click the Profile link at the top right of the screen, and select Change Password.

I'm on the Waiting List at a different location. How will I know when a spot is available?

When a spot becomes available, you will receive an email. Log into your Account to complete the sign up and start parking.